Frequently Asked Questions and Answers

To exchange currency, leave an order on the home page. To submit an order, enter the amount and currency of exchange, name and Telegram or WhatsApp contact and click “send order”. Our experts will contact you via your contact.
Nowadays, Russia do not have consistent laws regulating cryptocurrencies and its transactions. It follows that it’s purchasing and selling does not offend against the regulations of Civil Code. All our actions are in accordance with the Civil Code and are not prohibited.
You can exchange Bitcoin, Ethereum using our site.
The minimum amount of exchange is 3000 rubles. There is no maximum limits for cryptocurrency exchange. In case of reserves shortage, leave a request for replenishment and we will complete the transaction for required amount.
The transaction time is up to 30 minutes after receipt of payment based on order and depending on our operators availability.
If there is no receipt of payment based on your order, it will be automatically canceled after 30 minutes. You can also write about the cancellation to the operator. You are free in your choice.
Yes, it is possible. To give a boost to the process, contact us in Telegram - @Bitokk. Specify the number of exchange order and we will carry it out fast as can.
Our operator will report you with the status of the exchange order personally. The status indicates in your account.

Banks: Sberbank / Tinkoff / VTB24 / AlfaBank

Payment systems: QIWI / Advcash / Yandex

You can track your exchange status with your account. The average time to replenish a Bitcoin wallet is from 5 to 50 minutes, depending on network congestion.

1. Click the following link: www.blockchain.info . Click on Get a free Wallet

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2. Enter your email and create a password.

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3. Generate the password at least 12 characters on the site http://www.onlinepasswordgenerator.ru

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4. Enter the security center

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5. Verify email

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6. Create a backup phrase

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7. Save 12 words from the phrase.

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8. Get your address

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You can track your transactions using the following sites:

https://blockexplorer.com https://www.blockchain.com

Enter the transaction number. For example, your txid:deecb08f391f20fec5c5f264daae78. Please, copy and past “deecb08f391f20fec5c5f264daae78”

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